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Privacy Policy

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Privacy Policy

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This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how Zambian law protects you.

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We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

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Compliance with Zambian Data Protection Law

This Privacy Policy has been updated to comply with the Data Protection Act No. 3 of 2021, which governs how personal data is collected, processed, stored, and shared in Zambia. We are committed to protecting the privacy and personal data of individuals in accordance with this law.

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Key Principles We Follow:

  • Lawfulness, Fairness, and Transparency: We collect and process your data only with a lawful basis and your informed consent.

  • Purpose Limitation: Your personal data is collected for specified, explicit, and legitimate purposes only.

  • Data Minimisation: We collect only the data that is necessary for the stated purpose.

  • Accuracy: We take reasonable steps to ensure your data is accurate and up-to-date.

  • Storage Limitation: We retain your data only for as long as necessary to fulfil the purposes for which it was collected.

  • Security: We implement appropriate technical and organisational measures to protect your data.

  • Accountability: We can demonstrate compliance with these principles at all times.

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Your Rights Under Zambian Law:

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data in certain circumstances.

  • Object to processing based on your particular situation.

  • Withdraw your consent at any time, where processing is based on consent.

  • Lodge a complaint with the Data Protection Commissioner of Zambia if you believe your data has been misused.

 

For more information, you may consult the Ministry of Technology and Science or the full Data Protection Act No. 3 of 2021.

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Interpretation and Definitions

Interpretation
The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions
For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.

  • Company: Refers to Dopefrica Ltd.

  • Cookies: Small files placed on your device by a website.

  • Country: Refers to United Kingdom.

  • Device: Any device that can access the Service.

  • Personal Data: Information that relates to an identified or identifiable individual.

  • Service: Refers to the Website.

  • Service Provider: Any person who processes data on behalf of the Company.

  • Usage Data: Data collected automatically when using the Service.

  • Website: Explore Lusaka, accessible at www.explorelusaka.com

  • You: The individual accessing or using the Service.

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Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data: Email address, Usage Data.

  • Usage Data: IP address, browser type, device ID, usage statistics.

  • Tracking Technologies: Cookies, web beacons, and similar tools.

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Use of Your Personal Data

We may use your personal data to:

  • Provide and maintain our Service.

  • Manage your Account.

  • Fulfil contracts and orders.

  • Contact you for updates or offers.

  • Manage your requests.

  • Conduct business transfers.

  • Improve our services and marketing.

 

We may share your data:

  • With Service Providers.

  • With business partners and affiliates.

  • During business transfers.

  • With your consent.

  • As required by law.

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Retention of Your Personal Data

We retain your data only as long as necessary to:

  • Fulfil stated purposes.

  • Comply with legal obligations.

  • Resolve disputes.

  • Improve service performance.

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Transfer of Your Personal Data

Your data may be transferred to — and maintained on — computers located outside your country. We will ensure adequate protection measures are in place before any transfer.

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Delete Your Personal Data

You may:

  • Delete your data from your account.

  • Contact us to access, amend, or delete your data.

  • We may retain some data to meet legal obligations.

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Disclosure of Your Personal Data

  • Business Transactions: Your data may be shared or transferred.

  • Law Enforcement: We may disclose data as required by law.

  • Other Legal Requirements: To protect rights, prevent wrongdoing, or ensure safety.

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Security of Your Personal Data

We use commercially acceptable measures to protect your data but cannot guarantee absolute security.

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Children's Privacy

Our Service is not intended for children under 13. If we learn that a child has provided personal data without parental consent, we will delete it.

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Links to Other Websites

We are not responsible for the privacy practices of third-party websites linked from our Service.

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Changes to This Privacy Policy

We may update this Privacy Policy. You will be notified via email or notice on the site. Changes are effective upon posting.

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Contact Us

If you have any questions:

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